SATA IMAGINE Fare Conditions

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.

*In markets where the currency is not EUR, the conversion will be made ??to the currency of the payment, taking into account the exchange rate of the day.
** The Service fee is not refundable.
***The insurance price may vary accordingly with the type of produt (please check the conditions at the time of purchase).
****In SP flights - Sata Air Açores there is no meal on board.
*****On routes between Ponta Delgada and Cape Verde, it should be considered the miles corresponding to Europe
 

(+) Lounge Access is conditionated to the conditions below:

• Travelling in flights operated by SATA:
  - Goldsky  – Yes, entitled with a companion (SATA IMAGINE member, traveling on the same flight). Access to all lounges in Portugal and contractors abroad. Lounges list.

Note: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
*In markets where the currency is not EUR, the conversion will be made ??to the currency of the payment, taking into account the exchange rate of the day. The Service fee is not refundable.
**The insurance price may vary accordingly with the type of produt (please check the conditions at the time of purchase).
*** Free Pre-seat for flights that starting or ending in USA or Canada.
****In SP flights - Sata Air Açores there is no meal on board.
*****On routes between Boston and Cape Verde, the miles corresponding to the Intercontinental should be considered
 

(+) Lounge Access is conditionated to the conditions below:

• Access to all lounges in Portugal and contractors abroad. Lounges list.

To access Boston’s Lounge it’s necessary to obtain the access voucher at the check-in.

Note: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.